Heuristic Evaluation I will be evaluating Xfinity/ HBO Max. The task to view a selection within a specific package initially purchased. Heuristic Evaluation ratings 0 - No Usability issues 1 – Cosmetics Issues 2 – Minor Usability Issues: Important to Fix 3 – Usability Issue Catastrophic: Imperative to Fix Xfinity / HBO Max click here to visit website help.hbomax.com/tvsignin 1) Visibility of system status severity level=0 § No violations noted, consistency of standards and I found no visibility issues 2) Cosmetically = 0 § No Violations noted, nor problems seen This seemed fine and, alluded to continue watching no error messages noted. 3) Flexibility and efficiency of use violation = 2 § Violation 1 . Here is where the confusion took place. product states I need to be reconnected. I needed a code to do so. See below enter code sign in At this point you are or should be completely logged